WEBuild Your Team

Communication Effectiveness Assessment™

Whether information actually travels — and survives the trip.

“People aren't communicating” is rarely the real problem. Information may be shared but not understood. Decisions may be made but never communicated. Leaders may believe something was communicated because it was said once.

This assessment identifies where information is getting lost, distorted, delayed, or trapped.

What you'll discover

Your read on the work.

  • Where information stops travelling in your organization
  • Whether the failure is clarity, context, cascade, voice, coordination, or closure
  • Your organization's communication archetype
  • Which communication practice would most improve execution

Who it's for

Built for these leaders.

  • Organizations where the same message lands differently in every team
  • Leaders who keep hearing “I never heard that”
  • Cross-functional groups discovering changes too late

What we measure

The domains behind your score.

CLARIFY

Message clarity — do people understand what was said?

CONTEXTUALIZE

Context & meaning — do people understand the why?

CASCADE

Information flow — does it reach the people who need it?

CONNECT

Access — can information move upward too?

COORDINATE

Cross-team communication — does it cross boundaries?

CLOSE

Decisions & follow-through — does communication create closure?

Sample report

Communication Friction

This is an illustrative excerpt. Your report is written from your own responses.

What we see

The manager cascade leak

Leadership communicates and managers receive it, but only some teams hear it. Information quality degrades with every handoff.

CLARIFY76
CONTEXTUALIZE68
CASCADE54
CONNECT72
COORDINATE60
CLOSE64

Watch for

Different teams receiving different information, and employees learning about decisions through informal channels.

Do next

Build a Communication Cascade™ for major information: Source → Audience → Messenger → Channel → Timing.

Then

Your results feed a development plan you can run in 30 or 90 days — and carry into the interactive guide.

See the interactive guide